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Q&A's

How should I dress my child for picture day?

Shirts without logos tend to look the best as they don't distract from the face. Solid (or subtle patterns) and muted colors usually look quite nice, especially if they coordinate well with the background you choose. Pants or skirts will not be seen in fall pictures but may show for spring pictures, depending on the year's crop. Pants, not shorts are suggested for these spring sessions. Dresses and skirts do look very nice for these photos. 

 

What forms of payment do you take?

Check, Cash, or Credit Card are all accepted on Picture Day

 

Can I place an order after Picture Day?

Yes, we are always glad to print your child's photos for you. For up to two months following a photography session, your photos will be available online for you to view, order, pay and have the photos shipped directly to you. This can be found under the top bar tab "Online Orders" scroll down and find your session. From there you will enter your personal email address and the password information is provided. For ordering photos that are no longer on the online site, please contact us and we will reload the photos online for you, a $5 service charge will be added to the final price of the photos. 

 

When are pictures returned?

You will receive your order within two weeks after they are taken.

 

What do I do if my child was absent Picture Day?

Make sure your child is there for retake day. Check in with your school office to find out that date or follow us on Facebook to make sure you never miss a date!

 

Something went wrong with my payment, what now?

You will be contacted if payment errors are made to clarify information. If a check is returned, we will charge you the cost of our bank fees which is the amount of the check, plus $20.00 and will require another form of payment to be made. If payment is not made we reserve the right to terminate service. Please feel free to contact us if you have a question regarding payments or if you never received your pictures.

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