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Q&A's

How should I dress my child for picture day?

Shirts without logos tend to look the best as they don't distract from the face. Solid (or subtle patterns) and muted colors usually look quite nice, especially if they coordinate well with the background you choose. Pants or skirts will not be seen in fall pictures but may show for spring pictures, depending on the year's crop. Pants, not shorts are suggested for these spring sessions. Dresses and skirts do look very nice for these photos. 

 

What forms of payment do you take?

Check, Cash, or Credit Card are all accepted on Picture Day

 

Can I place an order after Picture Day?

Yes, check out the school order forms online here and sports order forms online here. Find info on how to place your order on the Place an Order page. Late orders are always accepted with no extra cost. Late orders will be placed at our earliest possible convenience and will be delivered to you in a timely manner. Since the order is not placed with the group order from Picture Day, it does take longer to process as a result. If order is being placed more than 8 weeks after Picture Day, please call us to place your order.

 

When are pictures returned?

You will receive your order within two weeks after they are taken.

 

What do I do if my child was absent Picture Day?

Make sure your child is there for retake day. Check in with your school office to find out that date or follow us on Facebook to make sure you never miss a date!

 

Something went wrong with my payment, what now?

You will be contacted if payment errors are made to clarify information. If a check is returned, we will charge you the cost of our bank fees which is the amount of the check, plus $20.00 and will require another form of payment to be made. If payment is not made we reserve the right to terminate service. Please feel free to call us if you have a question regarding payments or if you never received your pictures.

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